May Practice News
Highlands Surgery
👋 Welcome to our May Update
As we head further into spring, we’d like to share the latest updates from the practice, along with important health awareness campaigns taking place this month.
COVID-19 Spring Booster Programme
The NHS spring COVID-19 vaccination programme continues.
Eligible patients include:
- Adults aged 75 and over (on or before 30 June 2026)
- Residents in care homes for older adults
- Individuals aged 6 months and over who are immunosuppressed
We are prioritising housebound patients and care home residents, followed by clinic appointments at the surgery.
Please contact the practice to book if you are eligible.
Improving Access to the Practice
We continue to use EMMA AI phone assistant to support patients contacting the surgery.
This system helps:
- Answer calls quickly
- Direct queries to the right team
- Support with appointments, prescriptions, and test results
- Transfer you to a receptionist when needed
Make the Most of the NHS App
The NHS App allows you to:
- Order repeat prescriptions
- View test results
- Book and cancel appointments
- Access your medical record
Please speak to a member of staff if you need help getting set up.
National Health Awareness Campaigns – May
Asthma Awareness Month
May is Asthma Awareness Month.
If you have asthma:
- Ensure your inhaler technique is correct
- Attend your asthma review when invited
- Carry your reliever inhaler at all times
Mental Health Awareness Week (12–18 May 2026)
Mental Health Awareness Week highlights the importance of mental wellbeing.
If you’re struggling:
- Speak to someone you trust
- Contact the practice for support
- Access local and online resources
No Smoking Day Support
Stopping smoking is one of the best things you can do for your health.
We offer advice and support to help you quit — please contact the practice to find out more.
International Nurses Day – 12 May
International Nurses Day is an opportunity to recognise the dedication and hard work of our nursing team.
We thank all our nurses for the care and support they provide every day.
Coeliac Awareness Month
Coeliac Awareness Month raises awareness of coeliac disease and gluten intolerance.
If you have ongoing symptoms such as bloating, diarrhoea, or fatigue, please speak to a GP.
Skin Cancer Awareness Month
May is also Skin Cancer Awareness Month.
As the weather improves:
- Use sunscreen (SPF 30 or higher)
- Avoid peak sun hours
- Check your skin regularly for any changes
Enhanced Access Appointments
We continue to offer evening and weekend appointments through our Enhanced Access service, including GP, nurse, HCA, and pharmacist clinics.
Please contact reception to book.
Missed Appointments (DNA)
Missed appointments impact our ability to care for patients.
If you no longer need your appointment, please cancel it in advance so it can be offered to someone else.