The Health and Social Care Act 2012 states that this organisation must have regard to and implement the Accessible Information Standard (AIS).
The AIS sets out a specific, consistent approach to six requirement steps to ensure that information and communication support the needs of patients, service users, carers and parents with a disability, impairment or sensory loss.
The six AIS steps are to:
- Identify
- Record
- Flag
- Share
- Meet
- Review
This policy should be read in conjunction with the CQC guidance titled Meeting the Accessible Information Standard and NHS England’s Accessible Information Standards – implementation guidance.
Download the full policy below. If you are unable to access this document, please visit the practice for a paper copy.