Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website. The NHS website has information about using linked profiles to access services for someone else.

Section 1: Patient details

Details of the patient for whom the request relates
Title(Required)

Date of birth(Required)
Email address

Section 2: Representative (proxy) person details

Please provide the following information about the proxy.
Title(Required)

Date of birth(Required)
Email(Required)

Section 3: Legal basis for request

Please provide the basis for this request.
Legal basis for proxy access(Required)

Section 4: Which online services do you wish to grant access to?

The representative stated on this form, is allowed proxy access to the following services:
I wish to grant / have access to the following online services(Required)
Please tick all that apply

Section 5: Patient's consent

Patient's consent(Required)

Section 6: Representative (proxy) consent

Representative (proxy) consent(Required)

Signature of patient or representative (proxy)

Today's date(Required)
Not for urgent medical help(Required)
Representative (proxy) identity(Required)
To register for Online Services Proxy Access we need to verify the representative's identity. Please provide the practice: One photo ID such as passport or drivers licence and one form of ID with your home address on such as a recent utility bill or bank statement.
Consent(Required)

Section 1: Patient details

Details of the patient for whom the request relates
Title(Required)

Date of birth(Required)
Email address

Section 2: Representative (proxy) person details

Please provide the following information about the proxy.
Title(Required)

Date of birth(Required)
Email(Required)

Section 3: Legal basis for request

Please provide the basis for this request.
Legal basis for proxy access(Required)

Section 4: Which online services do you wish to grant access to?

The representative stated on this form, is allowed proxy access to the following services:
I wish to grant / have access to the following online services(Required)
Please tick all that apply

Section 5: Patient's consent

Patient's consent(Required)

Section 6: Representative (proxy) consent

Representative (proxy) consent(Required)

Signature of patient or representative (proxy)

Today's date(Required)
Not for urgent medical help(Required)
Representative (proxy) identity(Required)
To register for Online Services Proxy Access we need to verify the representative's identity. Please provide the practice: One photo ID such as passport or drivers licence and one form of ID with your home address on such as a recent utility bill or bank statement.
Consent(Required)

Date published: 20th September, 2023
Date last updated: 17th October, 2025